Privacy Policy

1. DATA CONTROLLER

This Privacy Policy explains how RUN-TIGER d.o.o. collects, uses, stores, and protects the personal data of visitors to the Website and customers purchasing RUN-CHICKEN products.

The data controller is:

RUN-TIGER d.o.o.
Podskrajnik 25
1380 Cerknica
Slovenia

Registration Number: 8324417000
VAT Number: SI41113675

RUN-TIGER d.o.o. is registered with the Court Register of the Republic of Slovenia and is a VAT-registered company.

E-mail: team@run-chicken.com
Telephone: +386 69 422 412

(hereinafter referred to as the "Controller", "we", "our", or "RUN-TIGER d.o.o.")

RUN-TIGER d.o.o. processes personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), applicable Slovenian legislation, and other applicable data protection laws. Where local mandatory consumer or privacy laws apply in the country where you reside, this Privacy Policy shall be interpreted consistently with those mandatory legal requirements.

2. PERSONAL DATA WE COLLECT

Depending on how you use our Website and services, we may collect the following categories of personal data:

Personal data you provide directly

first and last name;
company name;
company VAT or tax identification number;
delivery address;
billing address;
mobile or telephone number;
email address;
information you provide when communicating with our customer support team;
information voluntarily submitted through forms available on the Website.

Giveaway participants

When participating in giveaways, competitions, or similar promotional activities, we may collect:

first and last name;
email address.

Order-related information

information about ordered products;
order date and order value;
order status;
payment information;
information relating to returns, complaints, and claims regarding non-conforming products.

Technical information

When you visit our Website, certain technical information may be collected automatically, including:

IP address;
device and operating system information;
browser type and version;
Website usage information;
referral source information;
information collected through cookies and similar technologies.

Photographs, videos, reviews and other user-generated content

If you voluntarily provide us with photographs, videos, product reviews, testimonials, or other content, we may process such information to the extent covered by your consent or another applicable legal basis.

Payment card information

RUN-TIGER d.o.o. does not store payment card details.

Payments are securely processed by our contracted payment service providers.

3. PURPOSES AND LEGAL BASES FOR PROCESSING

RUN-TIGER d.o.o. processes personal data only for specified, explicit, and legitimate purposes and only where a valid legal basis exists under applicable data protection laws.

Performance of a Contract

Where processing is necessary for the performance of a contract or to take steps at the request of the individual prior to entering into a contract, we process personal data for the following purposes:

processing and fulfilling orders;
delivering ordered products;
processing payments;
communicating regarding orders;
providing order status updates;
handling returns;
processing complaints;
handling claims relating to defective or non-conforming products;
providing customer support.

As part of customer support, we may also process photographs, videos, screenshots, and other documentation voluntarily provided by customers for the purpose of troubleshooting, assessing complaints, processing warranty or conformity claims, or providing technical assistance.

Compliance with Legal Obligations

Where required by law, we process personal data for the following purposes:

issuing invoices;
maintaining accounting and tax records;
complying with applicable laws and regulatory obligations;
establishing, exercising, or demonstrating compliance with legal obligations.

Legitimate Interests

Where appropriate, we process personal data on the basis of our legitimate interests, including:

ensuring the security of the Website;
preventing fraud, abuse, and unauthorised activities;
protecting the rights, property, and business operations of RUN-TIGER d.o.o.;
improving the functionality and performance of the Website;
analysing Website usage;
maintaining information and network security;
establishing, exercising, or defending legal claims.

Consent

Where required, we process personal data based on your consent, including for:

the use of non-essential cookies;
marketing communications;
personalised advertising;
the use of photographs, videos, product reviews, testimonials, or other user-generated content for promotional purposes;
any other purpose for which you have given your explicit consent.

You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

4. SHARING OF PERSONAL DATA

RUN-TIGER d.o.o. does not sell personal data to third parties.

To provide our products and services, we may share personal data with carefully selected service providers acting on our behalf. These service providers may process personal data only in accordance with our instructions, for the purposes specified by us, and in compliance with applicable data protection laws.

Personal data may be shared with the following categories of service providers:

Website Infrastructure

Wix.com Ltd. (website hosting, e-commerce platform, and related services)

Payment Service Providers

PayPal
Card payment providers (including Visa, Mastercard, American Express, and Discover)
Apple Pay
Google Pay

Shipping and Logistics Providers

Analytics and Advertising

Google Analytics
Google Ads
Google Tag Manager
Meta Pixel
Meta Conversions API

Cookie Consent Management

Usercentrics

Email and Marketing Communications

Brevo
Wix.com Ltd.

Affiliate Program Management

GoAffPro

Customer Reviews

Trustpilot

Each service provider receives only the personal data necessary to perform the services for which they have been engaged.

RUN-TIGER d.o.o. requires all service providers processing personal data on its behalf to implement appropriate technical and organisational measures to protect personal data in accordance with applicable data protection laws.

Our service providers may change from time to time as our business evolves. This Privacy Policy will be updated where appropriate to reflect significant changes to the categories of service providers we use.

5. INTERNATIONAL TRANSFERS OF PERSONAL DATA

Some of the service providers and data processors used by RUN-TIGER d.o.o. may process personal data outside the European Economic Area (EEA) or may access such data from countries outside the EEA.

Where personal data is transferred outside the EEA, RUN-TIGER d.o.o. ensures that such transfers are carried out in accordance with applicable data protection laws and that appropriate safeguards are implemented to protect the rights and freedoms of individuals.

Such safeguards may include, where applicable:

adequacy decisions adopted by the European Commission;
Standard Contractual Clauses (SCCs) approved by the European Commission;
the UK International Data Transfer Addendum or other UK-approved transfer mechanisms, where applicable;
other lawful transfer mechanisms recognised under applicable data protection laws.

You may request additional information regarding the safeguards applied to specific international data transfers by contacting us using the contact details provided in this Privacy Policy.

6. DATA RETENTION

RUN-TIGER d.o.o. retains personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.

As a general rule, personal data is retained for the following periods:

Order information, invoices, and accounting records: 10 years following the end of the calendar year to which they relate, in accordance with applicable accounting and tax legislation.
Information relating to returns, complaints, claims regarding non-conforming products, and customer support: 5 years from the completion of the relevant procedure or communication.
Personal data processed on the basis of consent for marketing communications: until consent is withdrawn or the individual unsubscribes.
Personal data processed on the basis of consent for the use of photographs, videos, reviews, testimonials, or other user-generated content: until consent is withdrawn or the purpose for which the consent was given has been fulfilled.
Information relating to Website security and fraud prevention: for as long as necessary to ensure the security of the Website and to protect the legitimate interests of RUN-TIGER d.o.o.

Once the applicable retention period has expired, personal data will be securely deleted, anonymised, or otherwise permanently destroyed, unless a longer retention period is required by applicable law.

7. YOUR PRIVACY RIGHTS

Subject to applicable data protection laws, you have the following rights regarding the processing of your personal data:

Right of Access

You have the right to obtain confirmation as to whether we process your personal data and, where that is the case, to access your personal data and receive information about how it is processed.

Right to Rectification

You have the right to request the correction of inaccurate personal data and the completion of incomplete personal data.

Right to Erasure

You have the right to request the deletion of your personal data in the circumstances provided for by applicable data protection laws.

The right to erasure is not absolute and does not apply where we are required to retain personal data in order to comply with legal obligations or to establish, exercise, or defend legal claims.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data in the circumstances provided for by applicable data protection laws.

Right to Data Portability

Where processing is based on your consent or on a contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller where technically feasible.

Right to Object

You have the right to object to the processing of your personal data where such processing is based on our legitimate interests.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Right to Lodge a Complaint

If you believe that the processing of your personal data violates applicable data protection laws, you have the right to lodge a complaint with the competent data protection supervisory authority.

For individuals in Slovenia, the competent supervisory authority is:

Information Commissioner of the Republic of Slovenia
Dunajska cesta 22
1000 Ljubljana
Slovenia

Website: https://www.ip-rs.si

Exercising Your Rights

You may exercise any of your rights by contacting us at:

E-mail: team@run-chicken.com

RUN-TIGER d.o.o. will respond to your request without undue delay and, in any event, within one month of receipt of the request, unless a different period is permitted or required by applicable law.

8. COOKIES AND SIMILAR TECHNOLOGIES

The Website uses cookies and similar technologies to ensure its proper functioning, analyse Website usage, improve the user experience, and support marketing activities.

The use of non-essential cookies is based on your consent, which you may provide, refuse, or withdraw at any time through our cookie consent management platform.

For more detailed information about the cookies we use, their purposes, retention periods, and your choices regarding cookies, please refer to our Cookie Policy.

9. DATA SECURITY

RUN-TIGER d.o.o. implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, alteration, or any other unlawful processing.

These measures include, among others:

restricting access to personal data;
using secure communication channels;
protecting information systems against unauthorised access;
regularly reviewing and updating security measures in light of technological developments and the nature of the processing activities.

While we take reasonable steps to protect personal data, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Accordingly, RUN-TIGER d.o.o. cannot guarantee the absolute security of personal data transmitted or stored electronically.

10. AUTOMATED DECISION-MAKING AND PROFILING

RUN-TIGER d.o.o. does not make decisions based solely on automated processing that produce legal effects concerning individuals or similarly significantly affect them.

For the purposes of Website analytics, measuring the effectiveness of advertising campaigns, and displaying relevant content and advertisements, certain forms of profiling may be used. Such profiling does not produce legal or similarly significant effects for individuals.

11. MINORS

The Website and the products offered by RUN-TIGER d.o.o. are not intended for individuals under the age of 16.

RUN-TIGER d.o.o. does not knowingly collect personal data from individuals under the age of 16. If we become aware that personal data has been collected from a minor without an appropriate legal basis or, where required, verifiable parental or guardian consent, we will take reasonable steps to delete such personal data without undue delay.

12. CONTACT REGARDING PERSONAL DATA

If you have any questions regarding this Privacy Policy, the processing of your personal data, or if you wish to exercise any of your privacy rights, you may contact us using the following details:

RUN-TIGER d.o.o.
Podskrajnik 25
1380 Cerknica
Slovenia

E-mail: team@run-chicken.com
Telephone: +386 69 422 412

13. CHANGES TO THIS PRIVACY POLICY

RUN-TIGER d.o.o. reserves the right to amend or update this Privacy Policy at any time to reflect changes in legislation, technological developments, business operations, or other legitimate reasons.

The most current version of this Privacy Policy will always be available on the Website.

This Privacy Policy is effective from 12 March 2026.

Last updated: 17 June 2026.